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Click Cancel to continue with your reservation without logging in.
We issue 3 types of travel credit: Flight Credit, Travel Vouchers and Trip Credit. Travel credit can be used to book flights only and is not valid for extras like seats or bags.
Flights that were canceled
aa.com allows 1 per passenger
Only the same passenger on the canceled ticket can book and travel using a Flight Credit
Travel must begin 1 year from the date of issue.*
See if your Flight Credit qualifies
*Flight Credit issued for flights voluntarily canceled by customers during the COVID-19 flexible period can be used for travel through March 31, 2022.
We'll send you an email with the information you’ll need, including your ticket number. Keep this handy so you can refer to it when you rebook.
If you're an AAdvantage® member and had your account number listed in your reservation before cancellation, you can log into your account and view available Flight Credit in your wallet.
Keep in mind there are separate ticket numbers for add-ons like seats, upgrades and bags.
Choose ‘View canceled trips’ and enter your trip details.
You’ll see your Flight Credit details on the ‘Your trip’ page.
Go to aa.com and find your new flight. On the payment screen, choose ‘Add Flight Credit.’
Enter the ticket number from your canceled trip and apply the credit.
You may use a credit card to pay any remaining balance.
If you need more help with rebooking, please call Reservations.
Up to 8 per trip
Can be used by the voucher holder to book travel for anyone
1 year from date issued*
Electronic vouchers on aa.com, or either voucher type by calling Reservations
*Vouchers expiring between January 1, 2021 and May 31, 2021 are automatically extended to expire on March 31, 2022. Vouchers expiring between March 1, 2020 and December 31, 2020 may be extended for 1 year by contacting Customer Relations.
We’ll send you an email with a link to your voucher. There, you’ll see its value, PIN and expiration date.
When you’re ready to book:
You may use up to 8 Travel Vouchers at a time. If the total price of the ticket exceeds the value of your voucher(s), you may use a credit card for any remaining balance.
If you need help, call us at 800-433-7300.
To pay for a flight with a paper voucher, please call Reservations.
Compensation by us, or for remaining value from a Flight Credit exchange
aa.com allows 1 for a single-passenger trip; Up to 8 per trip by calling Reservations
Can be used by the credit holder to book travel for anyone
1 year from date issued
On the payment screen on aa.com, or by calling Reservations
We'll send you an email with the information you’ll need, including your Trip Credit number. Keep this handy so you can refer to it when you rebook.
If you're an AAdvantage® member and had your account number listed in your reservation before cancellation, you can view available Trip Credit in your wallet.
You'll need your 13-digit Trip Credit number that begins with '00115'.
Keep in mind there are separate document numbers for add-ons like seats, upgrades and bags.
Go to aa.com and find your new flight. On the payment screen, choose ‘Trip Credit’ and follow the prompts to pay using your Trip Credit.
You may use a credit card to pay any remaining balance.
If you need more help with rebooking, please call Reservations and tell the agent you have a Trip Credit.