Travel alerts

When severe weather or other uncontrollable events impact your flight and travel dates, you may be able to change your trip with no change fee.

We understand you may have questions about your upcoming travel. We’re working around the clock to care for you on your travel journey.

Current travel alerts

Floods - Porto Alegre Region, Brazil This content can be expanded

Information current as of July 7, 2024

If you're traveling to / through / from:

  • Caxias do Sul, Brazil (CXJ)
  • Chapeco, Brazil (XAP)
  • Passo Fundo, Brazil (PFB)
  • Pelotas, Brazil (PET)
  • Porto Alegre, Brazil (POA)
  • Santo Angelo, Brazil (GEL)

Your change fee is waived if you:

  • Are traveling on an American Airlines flight
  • Are booked in any fare class, including Basic Economy
  • Bought your ticket by May 6, 2024
  • Are scheduled to travel May 6 - August 31, 2024
  • Can travel May 12 - September 20, 2024
  • Change your origin and destination to: Canoas Air Force Base, Brazil - Alternative for Porto Alegre (QNS), Caxias do Sul (CXJ), Chapeco (XAP), Florianopolis (FLN), Navegantes (NVT) Passo Fundo (PFB), Pelotas (PET) or Santo Angelo (GEL); difference in fare may apply
  • Rebook in the same cabin or pay the difference
Keep in mind:
  • Your ticket must be issued by American (ticket number starts with 001)
  • Changes must be booked by August 31, 2024
  • Travel must be completed within 1 year of original ticket date; difference in fare may apply

Change your trip

If your trip is eligible, you can make a one-time change online. Here's how:

  • Find your trip
  • If your trip is eligible, you'll see the option to 'change trip' in the toolbar

Find your trip

Contact Reservations

If you can't change your trip online, call Reservations for help.

Contact Reservations

Tel Aviv, Israel This content can be expanded

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